24/7 Donor Support
We handle
We handle
to save you time
Our donor support team and automations will take care of basic fundraising questions for your donors to ensure they have the support they need to complete their donation - Any question outside of our knowledge we send to your team
What We Provide
Multiple Ways to Help
⚡️ Powered by Drift
Real-Time Chat Pro
Our customer success team provides real-time answers to questions from donors with our donor support chat
Images & Video Instructions
Our help center has step-by-step image and video instructions to help donors find what they need
Donor Help Center
Our donor help center houses answers to some of the most frequently asked support questions from donors
Point to the Right Place
We handle "support" issues and if a donor asks an organization specific question we send them your way
Donor Feedback
Wow, that was quick! Thanks so much for your help!
Dorothy K.
Happy Donor
Donor Feedback
Thank you for the quick and helpful support! I really appreciate it!
Bryan A.
Happy Donor
Donor Feedback
Thanks for your help! Setting up round ups was great - I love it!
